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*************POLICIES************
CANCELLATION POLICY
ONCE A ORDER HAS BEEN PLACED IT CAN NOT BE CANCELED
BILLING POLICY
PLEASE MAKE SURE THAT YOUR BILLING ADDRESS IS CORRECT IF ITS NOT YOUR PAYMET WILL BE DECLINED
>SHIPPING AND PROCESSING POLICY
AS STATED BEFORE ALL CUSTOM ORDERS WOULD TAKE ABOUT 7-14 BUSINESS DAYS AFTER PURCHASE DATE TO CUSTOMIZE AND SHIP OUT
DUE TO COVID 19 AND THE PANDEMIC SOME ORDERS MAYBE SUBJECT TO A SLIGHT DELAY, HOWEVER WE HAVE BEEN RUNNING ON SCHEDULE !!!!!!!
STANDARD SHIPPING: PLEASE ALLOW 3-5 BUSINESS DAYS (NOT INCLUDING WEEKENDS AND HOLIDAYS)TO PROPERLY PROCESS ORDERS AND CLEAR PAYMENTS.
AFTER PAYMENTS ARE CLEARED AND ORDERS ARE PROCESSED YOU WILL RECEIVE YOUR TRACKING NUMBER.
ALL ORDERS PALCED AFTER 12PM EST ARE CONSIDERED NEXT BUSINESS DAY
IF YOU HAVE A DEADLINE THAT U NEED YOUR PRODUCTS WE STRONGLY ADVISE THAT U ORDER HEAD OF TIME, INCASES OF DELAYS THAT MAYBE OUT OF OUR CONTROL.
WE ARE NOT RESPONSIBLE FOR ANY PACKAGES LOST IN TRANSIT OR STOLEN UPON DELIVERY.
ALL OF OUR PACKAGES REQUIRE A SIGNATURE SO PLEASE TRY TO INSURE SOMEONE IS PRESENT UPON DELIVERY.
>REFUNDS & RETURN
** ALL SALES ARE FINAL**
PLEASE MAKE SURE YOUR ARE CERTIN ABOUT YOUR PURCHASE CAUSE WE DO NOT OFFER REFUNDS OR RETURNS
IF EVER WE ARE AT FAULT FOR A IMPROPER PACKAGE PLEASE CONTACT US WITHIN 48 HOURS AND YOU WILL RECIVE STORE CREDIT AND THIS ONLY APPLIES TO PRODUCTS THTA ARE SENR BACK IN IT ORIGINAL CONDITION.
ALL ITEMS RETURNED WILL BE CREDITED MINUS THE SHIPPING CGARGE
BEFORE INSTALLING YOUR EXTENSIONS PLAESE INSURE THAT U HAVE THE CORRECT PRODUCT
PLEASE KEEP IN MIND THAT THE PHOTS OF OUR EXTENSIONS ARE IN ITS RAW STATE AND NOT ALTERED,THEREFORE ONCE EXTENSIONS ARE SHAMPOOED IT WILL DIFFER FROM POTOS ONLINE AND U WILL HAVE THE DESPAIRED TEXTURE YOU PURCHASED. IF YOU HAVE ANY QUESTIONS ABOUT TEXTURE PLEASE FEEL FREE TO CONTACT US PIOR TO YOUR PURCHASE.
WE WILL OFFER REPLACEMENT FOR PRODUCTS THAT ARE DEFECTED. HOWEVER WE FIND THAT WE HAVE A VERY LOW RETURN RATE AND WE ARE PROUD OF QUALITY PRODUCTS AND STAND BEHIND OUR BRAND 100%
ONLY REGULAR PRICED ITEMS AND BE EXCHANGED UNFORTUNATELY SALE ITEMS CAN NOT BE EXCHANGED OR REFUNDED
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